Insurance provider review
The Hartford Insurance Review 2026
The Hartford sells small business coverage through Hartford Fire Insurance Company and affiliated insurers. This source-based profile covers what it offers and where it stops.
Quick facts
- AM Best
- A+ (Superior), Hartford Fire Insurance Company
- Founded
- 1810
- States
- Hartford Fire licensed in all 50 states and DC; products vary
Pros
- AM Best affirmed Hartford Fire Insurance Company's A+ (Superior) rating on July 22, 2026
- Provider lists BOP, general liability, workers' comp, professional liability, commercial auto, cyber and umbrella coverage
- Pay-as-you-go workers' comp billing based on actual payroll, according to the provider
- Provider says certificates of insurance are available online at any time
Cons
- Cannot sell workers' comp in North Dakota, Ohio, Washington or Wyoming, where state funds provide it
- Provider says products are not available in all states or for all businesses
- Several Hartford subsidiaries issue policies, so the insurer named on your quote can vary
The Hartford is the brand of The Hartford Insurance Group, Inc., and its U.S. small business policies are issued by that group's property and casualty subsidiaries. The lead insurer, Hartford Fire Insurance Company, holds an A+ (Superior) Financial Strength Rating from AM Best, affirmed on July 22, 2026. The Hartford's legal notice lists Hartford Fire as authorized in all states and the District of Columbia. AM Best rating action, The Hartford legal notice.
The Hartford may be worth exploring if you want several coverage lines, such as a business owner's policy, workers' compensation and commercial auto, from one insurer group, bought online or through an agent. Its small business page also says products are not available in all states or for all businesses. The Hartford small business insurance.
Sources were checked on October 3, 2026. This profile summarizes official documents and is not a quote, a service test or an eligibility decision.
The Hartford: verified facts and limits
Each fact below comes from the linked official page. "Checked" is the date we reviewed the source.
| Fact | Primary source | Checked | Limitation |
|---|---|---|---|
| The company began in 1810 as a fire insurance company. | The Hartford history | 2026-10-03 | Company age is not evidence of price or claim outcomes. |
| The Hartford Insurance Group, Inc. (NYSE: HIG) operates through subsidiaries under The Hartford brand. Its coverages may be offered by one or more of its property and casualty subsidiaries. | Small business page disclosures | 2026-10-03 | Check which legal company issues each policy in your proposal. |
| AM Best affirmed the A+ (Superior) Financial Strength Rating of Hartford Fire Insurance Company and its pooling subsidiaries and affiliates on July 22, 2026, with a stable outlook. | AM Best press release | 2026-10-03 | The rating applies to the companies AM Best names. Confirm that the company issuing your policy is one of them. |
| The legal notice lists Hartford Fire Insurance Company as authorized in all states and DC, as of December 31, 2025. | Legal notice: insurer list | 2026-10-03 | The notice says a listing is not a guarantee that coverage will be provided. |
| The small business page lists general liability, workers' compensation, professional liability, commercial property, commercial auto and cyber insurance. It adds that employment practices liability may be added to a BOP. | Small business coverage list | 2026-10-03 | Availability depends on state, business type and underwriting. |
| Commercial umbrella coverage extends the limits of certain liability policies, such as general liability and commercial auto, including some policies held with other insurers. | Commercial umbrella page | 2026-10-03 | Ask which underlying policies and limits the umbrella requires. |
| The Hartford offers pay-as-you-go workers' comp, billed on actual payroll rather than an estimate. | Workers' compensation page | 2026-10-03 | Ask whether this billing option is available with your payroll provider and state. |
| In some cases, a BOP may be eligible for a discount of up to 10% when bundled with workers' compensation. | Small business page: bundling | 2026-10-03 | "In some cases" means eligibility is not automatic. Ask whether it applies to your quote. |
| Policyholders can access a certificate of insurance online at any time, report claims by phone or online, and check claim status online. | Small business page: certificates, Claims page | 2026-10-03 | The provider says coverage is subject to the terms of the policy contract, which a certificate summarizes. |
Workers' compensation: the four state-fund states
The Hartford cannot sell workers' compensation in North Dakota, Ohio, Washington or Wyoming. In those states, workers' comp comes from a state fund rather than private insurers. North Dakota's Workforce Safety & Insurance describes itself as one of four exclusive state funds, with Ohio, Washington and Wyoming, and says employers buy from the state fund rather than from private insurance companies. The Hartford's own explainer says buying workers' compensation from private insurers is not allowed in these states. North Dakota WSI overview, The Hartford on monopolistic states.
If you have employees in one of those states, contact that state's fund about coverage. The Hartford's explainer says workers' compensation in monopolistic states "doesn't include employer's liability insurance," which it says you'll likely need to add to your general liability policy as "stop gap coverage." Ask the state fund what its own policy includes before you buy stop gap coverage. The Hartford on stop gap coverage. For background on the coverage itself, see our workers' compensation guide.
What to compare before buying
Start with what your contracts, landlord and state require. Then compare how each proposal meets those obligations. A contractor comparing general liability can bring the client's insurance requirements and ask which endorsements are included. An owner who wants property and liability together can compare how each business owner's policy defines covered property and business income.
| Your priority | Question for The Hartford or your agent |
|---|---|
| Several policies in one place | Which Hartford subsidiary issues each policy, and who handles billing and claims for each? |
| A BOP plus workers' comp | Does the bundling discount apply to this quote, and how much is it? |
| Vehicles used for work | Does the commercial auto proposal cover owned, hired and employee-owned vehicles as you use them? |
| Higher liability limits | Which underlying policies and limits does the umbrella require? |
| Payroll that changes during the year | Is pay-as-you-go billing available, and how is the year-end audit handled? |
Our guide to reading business insurance policies shows where to find declarations, exclusions and endorsements.
How much does The Hartford cost?
Your price comes from a quote for your business. The Hartford's small business page publishes average premiums paid by its own customers. Its footnote says costs are estimates, not guaranteed, and that actual premium is determined at quote or issue. The Hartford pricing disclosures.
Once you have proposals, use our quote comparison worksheet to line up premium, limits, deductibles, term dates and open questions. Compare quotes only after confirming they describe the same operations and coverage.
Checking the insurer behind your policy
The Hartford's legal notice lists more than a dozen property and casualty writing companies, each with its own NAIC number and licensed jurisdictions. Ask for the issuing company's name before you buy. The NAIC's consumer page lets you search insurance companies and subsidiaries and verify the names in your policy. Legal notice, NAIC Consumer Insurance Search.
If a contract requires a minimum AM Best rating, confirm that the issuing company is among the rated companies in AM Best's announcement. AM Best rating action.
Hartford Fire also appears behind another brand: Hiscox's workers' compensation page says that product is underwritten by Hartford Fire Insurance Company. Our Hiscox profile explains that arrangement. Hiscox workers' compensation page, archived July 26, 2026.
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This content is for informational purposes only and does not constitute insurance advice. Always consult with a licensed insurance professional before making coverage decisions.
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